Akan Tsuruga Besso Hinanoza is a 4-star boutique resort located by Lake Akan in Japan. This hotel offers a luxurious Japanese hot-spring experience, featuring individually furnished rooms with traditional elements. Guests can enjoy a peaceful atmosphere combined with modern comforts.
Location
Located in the prime touristic area of Kushiro, the hotel is close to cultural sites such as Akandake Shrine and various ski areas. Transportation options include a roundtrip airport shuttle and parking available for guests with vehicles. Nearby attractions also include Akan Mashu National Park and the Eco Museum Center.
Rooms
Each of the 25 rooms is individually decorated and includes tatami flooring with shoji paper screens. Spacious rooms come with private open-air baths, living areas, and amenities like air conditioning, flat-screen TVs, and free Wi-Fi. Traditional futon bedding on tatami floors is standard, along with thoughtful touches such as stocked minibars and DVD players.
Eat & Drink
Guests dine at HINA, where a Japanese breakfast and multi-course kaiseki dinner are offered. Reservations are necessary for dinner, ensuring a unique dining experience. The on-site bar features a long counter made from a single tree, adding to the hotel's aesthetic.
Leisure & Business
The hotel provides a range of recreational facilities, including a sauna, hot spring baths, and ski services. Additional services encompass a 24-hour front desk, concierge services, and room service. Guests can also access complimentary wireless Internet in public areas.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Lakeview
“The lakeview room was a true gem, featuring a hallway with weight-sensitive lighting that added a modern touch to the traditional design.” view full review
Relaxing Onsen
“The private onsen in my room was a perfect retreat, providing a tranquil atmosphere and absolute privacy for complete relaxation.” view full review
Spectacular Kaiseki
“The kaiseki dinner was a culinary delight, showcasing exquisite dishes that elevated our dining experience to a whole new level.” view full review
Impressive Onsen Options
“With multiple indoor and open-air onsens available, I enjoyed the peace of soaking in beautifully designed stone baths, often all by myself.” view full review
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.6
Location
9.0
Service
9.0
Dining
7.4
Guest reviews
8.2/10
based on 5 reviews
9.5
9.5/10based on 107 reviews
Alex
United States of America,
January
2025
8.4/10
I had a mixed experience at the hotel. The rooms had a lovely unobtrusive view of the lake, and they even provided fresh milk and lake water, which was a nice touch. However, the sewer smell in the room was quite unbearable, especially for longer stays. The service was exceptional, with staff being very considerate and attentive. The location was fantastic, right on the shores of Lake Akan, making it easy to explore. Overall, while there were some great aspects, the room issues definitely impacted my stay.
Rooms
5.0
The rooms had a pleasant unobtrusive view of the lake and came with fresh milk and lake water for drinking. Unfortunately, there was a sewer smell that made it uncomfortable for longer stays.
Service
9.0
The service was outstanding! The staff was always friendly and very considerate, taking wonderful care of us during our stay.
Location
10.0
The location is fantastic, right on the shores of Lake Akan, close to attractions and just across from a Lawson convenience store.
Dining
8.0
Dining was quite the experience, offering traditional Japanese meals that were delicious, although not as many courses as expected.
Facilities
7.0
The facilities meet expectations for a hotel in this area, providing a good experience overall.
Richard
United States of America,
November
2024
7.8/10
My stay at the hotel had its ups and downs. The location is super convenient, right near the lake, which made exploring easy. The room was spacious and came with a private onsen, but there was a persistent sewer smell that made it uncomfortable at times. The service was absolutely delightful, making me feel welcomed from the moment I arrived. While the dining was good, it could have offered a bit more variety, especially for breakfast.
Rooms
6.0
The room was huge and came with a private onsen, which was perfect for relaxing with my partner. However, there was an unbearable sewer smell that made it tough to stay in for long periods.
Service
9.0
The service was outstanding! I had a lovely staff member assigned to me who greeted me with a bow and guided me around the hotel's amenities. It felt very personal and welcoming.
Location
9.0
The hotel is in a fantastic location, just a short walk from the lake and opposite a Lawson convenience store, making everything easily accessible.
Dining
7.0
Dining was decent, offering a set menu with a good mix of options for both western and Asian tastes. However, it wasn’t as plentiful as I hoped.
Facilities
8.0
The facilities were nice, though not overly large. The onsen was a highlight, and I enjoyed the atmosphere.
Bob
United States of America,
November
2024
8.2/10
I had a lovely stay at this hotel with a uniquely serene experience. The rooms are spacious and equipped with a private onsen, which is perfect for a peaceful getaway. The service was delightful, and I appreciated the location close to the lake. However, I found the dining options a bit limited, and while the amenities were nice, there’s definitely room for improvement there.
Rooms
10.0
The rooms were spacious and beautifully designed in a traditional Japanese style, complete with our own private onsen bath, which was a fantastic experience.
Service
9.0
The service was excellent; the staff was friendly, bowing to greet me and providing a thorough tour of the hotel’s amenities.
Location
8.0
The location is convenient, situated at the far end of the onsen street and just a short walk from the lake and local attractions.
Dining
7.0
The dining was a set menu, which offered a nice variety, but I would have liked more options as it felt somewhat limiting.
Facilities
7.0
The facilities were decent; however, I felt they could be enhanced for a more luxurious feel.
Pat
United States of America,
September
2024
8.6/10
The hotel is a wonderful hidden gem situated on the shores of Lake Akan in Akan National Park, making for a fantastic location. The rooms are very tidy and well-equipped, while the staff is delightful and attentive. However, the overall facilities could use a little more attention to cleanliness compared to other places I've stayed at. Dining was a treat with a delicious multi-course menu, but it was not quite as plentiful as I expected from an onsen experience.
Rooms
8.0
The rooms were very tidy and well-equipped, and I loved the unique hallway that lit up as I stepped on it.
Service
9.0
The staff was very delightful and well-mannered, taking the time to show me around the hotel during check-in.
Location
10.0
The hotel is perfectly located on the shores of Lake Akan, making it an ideal spot for exploring the natural beauty of the area.
Dining
8.0
The dining experience was quite elaborate with at least five delicious courses, which I thoroughly enjoyed.
Facilities
6.0
The facilities were decent, but I did find some areas to be a bit dirty and dingy compared to other onsen hotels I've stayed in.
Matt
United States of America,
September
2024
8.0/10
I had a wonderful stay at this hotel. The rooms were spacious and the in-room onsen was absolutely fantastic, providing a luxurious feel to my experience. The service was delightful and attentive, making me feel welcomed throughout my visit. While the location was convenient being near the lake, it wasn't a bustling area. The dining options were varied, catering to both western and Asian tastes, although I would have preferred a buffet instead of a set menu. Overall, it was a good value for money, but there were a couple of minor drawbacks.
Rooms
9.0
The room was spacious, featuring a beautiful in-room onsen that could easily fit three people and a wonderful massage chair facing the view.
Service
9.0
The service was very delightful and well-mannered, with staff taking the time to show me around the hotel's facilities and ensuring my comfort.
Location
8.0
The hotel is conveniently located close to the lake, making it easily accessible, even if it’s at the far end of the onsen street.
Dining
7.0
The dining experience was equally delicious, offering a lot of variety to suit both western and Asian tastes, but I missed having a buffet option.
Facilities
7.0
The facilities were nice, including a foot bath room and a lounge area to relax in, although I felt they could be more extensive.
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